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Shipping & Return Policies

Returns & Exchanges

  • All bicycle, e-bike and scooter sales are final. No returns or exchanges.
  • General merchandise may be returned within 7 days with original receipts, complete packaging, unused.
  • A 35% restocking fee may apply to items that appear to be used.
  • A 25% restocking fee applies to cancelled layaways.
  • No return or cancelations on special orders.


Order AmountStandard GroundIn-Store Pickup
$98.99 and under
$99 and overFreeFree
  • Please note that some items may be subject to additional shipping and handling charges because of size or weight. Sorry, but we do not ship outside of the Contiguous U.S.
  • Online Orders of In-Store Items will ship between 1-5 days.
  • Online Orders from Warehouses will ship between 2-6 days.
  • In-Store Pickup is free for all items, including bikes and oversized products. Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call/text or email you once your order is ready for pickup. 
  • If you need an item right away, please call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 25% restocking fee will be charged.

Prices & Information

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. However, inventory or pricing errors may occur, and we reserve the right to decline or cancel any orders where mistakes or discrepancies in price or stock status exist regardless of the source of the error. We appreciate your understanding and apologize for any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

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