Shipping & Shipping Policies

 

Shipping

Standard

3 Bus. Days

In-Store Pick Up

Up to $75.00

     $10.99

     $19.99

      FREE

Over $75.00 

     FREE

     FREE

      FREE

       

- We ship Mainland U.S. only

- Orders usually ship one business day after being placed

- Some items may be subject to additional shipping and handling charges because of size or weight

 
IN-STORE PICK UP
 
- Purchase IN-STOCK items online and pickup in store at your convenience during business hours
- Purchase OUT-OF-STOCK Items for pick up in store within 3-5 business days
- Orders must be picked up within 15 days or it will be deemed canceled with a 25%-35% restocking
- Purchased OUT-OF-STOCK Items will be shipped to you address within 3-7 business days
 
RETURNS: In-Store Pick Up
 
- NO RETURN/EXCHANGE ON BICYCLES
- In-Store picked up merchandise may be returned/exchanged within seven days of purchase with original receipt, original packaging and unused

 

RETURNS: Shipped Merchandise

- Some bicycle brands are not shippable and sold for In-Store pick up only. We only ship certain brands in conjunction with the brand policies. 

- NO RETURNS without a Return Authorisation Number

-Please note: Manufactures and not the "San Diego Bike Shop", determine defects and honor warranties. If an Item is ever determined defective; IN-PARTS, replacement parts will be shipped at no cost to the buyer and if defective; IN-WHOLE, then the item may be returned with a Return-Authorization-Number clearly marked on the outside of the package.

- Unused items may be returned within seven days of receiving with a 25%-35% restocking fee plus any applicable charges for damaged items. The buyer shall pay for shipping fees

 
 
PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

 

INFORMATION SECURITY

 
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.